Hello 👋
Understanding user and business needs, clearly defining the problem, articulating why it matters, and how a solution will improve the current state is essential.
No process is linear, every environment is unique, and no two products or features are the same. I adapt my approach to align with a particular project's goals and team dynamics, maintaining a flexible, open, and pragmatic mindset for problem-solving. No matter what, my process is always iterative.
Design is more than pretty interfaces, but in the end it´s about the quality of said interfaces, user flows and how they fit into the overall journeys of a product. How they work, communicate, and how well they support a given brand matters.
In the end it´s about earning user´s trust, achieved by giving users a transparent, accessible, easy to use product with clear navigation and guidance, and communication/tone of voice that both reflects the brand behind, and that support users in completing their tasks.
The screens below👇 gives an idea of the type of work I´ve been involved in with the account teams at Schibsted over the past few two+ years. During my time in Schibsted I´ve also worked extensively with account, user profile and subscription management, as well as payment.😊